Legal Documents

Jilibee's Privacy Policy

Jilibee takes the protection of your personal data very seriously. This Privacy Policy explains in detail what information we collect, how we use it, and how we keep it secure.

Last Updated: January 1, 2026

1 Introduction

Jilibee ("we", "our") is a trusted online gaming platform for players in Bangladesh. We believe your personal information belongs to you — and protecting it is our responsibility.

This Privacy Policy This explains what data Jilibee collects, why it is collected, how it is used, and how securely it is stored. By using the Jilibee website or creating an account, you are deemed to have agreed to this Privacy Policy.

This policy is to be read alongside Jilibee's Terms & Conditionsand should be read together with it. Both documents together define the relationship between you and Jilibee.

2 Information We Collect

Jilibee collects your information in several ways. The types and sources of data are outlined in the table below:

Data Type Example Source of Collection
Identity Information Name, date of birth, national ID number Registration form, KYC verification
Contact Information Email, mobile number, address Registration form
Financial Information BKash/Nagad number, bank account Payment Processing
Device & Log Information IP address, browser, operating system Automatically Collected
Gaming Activity Betting history, game preferences, login times Platform Usage
Cookie Information Session ID, preference data Browser Cookies

You agree to provide Jilibee only with information that is truthful, accurate, and complete. Submitting false information will be considered a violation of our Terms & Conditions.

3 Purpose of Data Use

Jilibee uses your information only for specific, legitimate purposes. We never use your data beyond what has been authorized.

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC & Legal Obligations: For identity verification and anti-money laundering compliance.
  • Customer Support: To resolve your complaints and queries.
  • Security: To prevent fraud, scams, and unauthorized access.
  • Promotions & Offers: To send you relevant bonus offers based on your preferences (with your consent).
  • Platform Improvement: For data analysis to further enhance your gaming experience.
  • Responsible Gaming: To identify unusual gaming patterns and provide support where needed.

Jilibee never sells your information to advertisers or unauthorized third parties.

4 Cookies Policy

The Jilibee website uses cookies. Cookies are small text files stored in your browser that help enhance your browsing experience.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functionality Cookies: Remembers your language and other preferences.
  • Analytics Cookies: Helps us understand site traffic and user behavior.
  • Marketing Cookies: Used to show you relevant offers based on your preferences.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working properly.

Jilibee uses third-party analytics tools to monitor site performance. All data collected through these tools is fully anonymized and cannot be used to identify any individual.

5 Sharing Data with Third Parties

Jilibee may share your information with specific third parties in the following limited circumstances:

  • Payment Processors: Required information is transmitted to process bKash, Nagad, or bank transactions.
  • KYC Verification Provider: Your information is shared with designated verification agencies to confirm your identity and age.
  • Technology Partners: Selected technology providers operating the platform may access limited data.
  • Law Enforcement Agencies: Information may be disclosed to authorities when required by legal order or investigation.
  • Fraud Prevention Agencies: Information is verified against relevant databases to detect fraudulent activity.

Outside of the situations outlined above, Jilibee does not sell, rent, or exchange your data with anyone. All third parties are contractually bound to uphold our privacy standards.

6 Data Storage & Security

Jilibee follows the highest industry standards in technology and organizational practices to protect your data.

  • SSL Encryption: All data transmissions are encrypted using 256-bit SSL/TLS protocol.
  • Server Security: Data is stored in secure data centers with 24/7 monitoring.
  • Access Controls: Only authorized personnel have access to specific data.
  • Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
  • Regular Audits: Third-party security experts conduct regular audits of Jilibee's systems.

Data Retention Period: Your data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years as required by legal obligations.

No system on the internet is 100% secure. However, Jilibee is committed to ensuring the highest level of protection. In the event of a security incident, we will promptly notify all affected users.

7 Your Rights

Jilibee believes you should have full control over your own data. Your rights are outlined below:

Right to Access — You can find out what information Jilibee holds about you.
Right to Rectification — Update any information that is incorrect or out of date.
Right to Erasure — You can request that your data be deleted under certain circumstances.
Right to Restrict Processing — Object to the use of your data for specific purposes.
Data Portability — You can export your data in a machine-readable format.
Marketing Opt-Out — You can opt out of promotional communications at any time.

To exercise any of the rights listed above, support@jilibee.wsto email us. Jilibee will respond to your request within 30 business days.

8 Minor Protection

Jilibee strictly prohibits anyone under the age of 18 from accessing the gaming platform. We do not knowingly collect or process personal information from minors.

  • Age verification is mandatory at the time of registration.
  • Age verification is included as part of the KYC process.
  • If a user is identified as a minor, their account will be closed immediately.
  • Additional age verification documents may be requested in suspicious cases.

If you become aware that a minor is using Jilibee, please support@jilibee.wsto let us know.

9 Privacy Policy Updates

Jilibee may update this Privacy Policy from time to time. Reasons for changes may include:

  • New legal or regulatory requirements.
  • Addition of new features or services on the platform.
  • Improving data security practices.

For significant changes, Jilibee will send advance notice to your registered email and post an announcement on the website. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

The "Last Updated" date at the top of the page always reflects the date of the most recent version.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Email: support@jilibee.ws

Live Chat: Active 7 days a week, 24 hours a day

Response Time: Within 30 business days

We are always committed to protecting your privacy. Your trust means everything to us.


Why Jilibee Is Trusted to Protect Your Data

A quick look at the core pillars of our privacy protection

End-to-End Encryption

Every transaction and piece of personal information on Jilibee is protected by 256-bit SSL technology. Data is encrypted end-to-end from the moment it leaves your device to the moment it arrives — no one can intercept it along the way.

Your data is never sold

Jilibee never sells your personal information to third-party advertisers or data brokers under any circumstances. Your data is used solely to provide our services.

Secure KYC Process

Documents submitted for identity verification are stored with the highest level of security. Any documents no longer needed after verification is complete are securely deleted.

Your Data, Your Control

At Jilibee, you can view, edit, and request deletion of your own data at any time. We respect your rights over your personal information.

Regular Security Audits

Independent security experts regularly audit Jilibee's systems. Any vulnerabilities identified are addressed promptly.

Transparent Notice System

You will be notified by email in advance of any changes to this Privacy Policy. No hidden updates — everything is communicated transparently.


Your data is safe — get started today

Your privacy is protected at Jilibee. Register on a trusted platform and start gaming with a 150% welcome bonus.

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