Jilibee's Terms & Conditions

Welcome to Jilibee. These terms and conditions ("Terms") form a legal agreement between Jilibee and its users. By visiting the Jilibee website, creating an account, or using any of our services, you are deemed to have automatically accepted these Terms.

It is important that you read these terms and conditions carefully. If you do not agree with any part of these Terms and Conditions, please refrain from using Jilibee's services.

To create an account and use our services on Jilibee, you must meet the following requirements:

• You must be at least 18 Years years old.
• You must reside in a jurisdiction where online gaming is not prohibited by law.
• Each person may only hold One Account manage.
• All information provided at the time of registration must be accurate, truthful, and complete.
• Accounts cannot be opened on behalf of a corporate entity or any third party.

During registration, Jilibee may request a national ID, passport, or other documents for identity verification (KYC). Withdrawals may be restricted until this process is completed.

You are solely responsible for all activity on your Jilibee account. Follow the guidelines below to keep your account secure:

• Never share your password with anyone.
• If you notice any suspicious activity on your account, contact Jilibee support immediately.
• Always log out after using a public device.
• Always keep your account information up to date.

Account transfers are not permitted. You may not sell, transfer, or allow another person to use your Jilibee account. Violation of this rule may result in permanent account closure and forfeiture of your balance.

Jilibee currently supports deposits via bKash, Nagad, Rocket, and bank transfer. Key rules regarding deposits and withdrawals are outlined below:

• Minimum Deposit: BDT 200. Maximum deposit limits vary by payment method.
• KYC Verification Before Withdrawal mandatory.
• Withdrawals are typically processed within 10–30 minutes. In some cases, verification may extend this to up to 24 hours.
• Withdrawals can only be made to the same source used for the deposit. Withdrawals to third-party accounts are not permitted.
• Please avoid making deposits using a credit card or borrowed funds.
• Jilibee reserves the right to investigate any suspicious transactions as part of its anti-money laundering measures.

Jilibee offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

• Welcome Bonus: New members can receive up to a 150% bonus on their first deposit. A 30x wagering requirement applies.
• Reload Bonus: The weekly reload bonus applies on specific days. Full details are available on the bonus page.
• Cashback: A cashback of a set percentage on net losses is available, credited directly to your account.
• If multiple accounts from the same household or IP address claim a bonus, the bonus may be cancelled.
• A maximum bet limit per spin applies when playing with bonus funds.
• Jilibee reserves the right to modify or cancel any bonus offer at any time.

Bonus Abuse: Any attempt to manipulate the bonus system may result in Jilibee cancelling the bonus and related winnings, as well as closing the account.

All games on Jilibee operate in accordance with international standards. Please follow the rules below to ensure a fair and impartial gaming experience:

• All game outcomes are Certified RNG (Random Number Generator).
• If a technical error renders the outcome of any game uncertain, Jilibee reserves the right to void that round.
• In live games, the dealer's decision is final, except in cases of technical error.
• All Sports Betting settlements will be finalised only after official results are published.
• Exploiting any programming bug or glitch in a game is strictly prohibited.

Any game-related complaints must be submitted to Jilibee support within 72 hours. Complaints raised after this period may not be considered.

The following activities are strictly prohibited on the Jilibee platform:

• Creating or operating multiple accounts.
• Registering using a false identity or someone else's personal information.
• Using bots, automation software, or any other unauthorized technology.
• Exploiting system vulnerabilities or bugs.
• Engaging in money laundering or any other illegal financial activity.
• Harassing other players or Jilibee staff.
• Filing a chargeback or fraudulent payment dispute against Jilibee.

Jilibee believes gaming is a form of entertainment, not a source of income. We encourage all our users to play responsibly.

• You can set daily, weekly, or monthly deposit limits for yourself.
• You can temporarily suspend your account for a set period using the self-exclusion feature.
• Once a permanent self-exclusion request is submitted, Jilibee is obligated to enforce it.
• Use parental control tools to protect minors from accessing gaming content.

If you feel that gaming is having a negative impact on your personal or financial life, please Responsible Play visit the page.

Jilibee treats the protection of your personal data as a top priority. We use your information solely to provide our services, ensure security, and meet legal obligations.

• Your information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by law.

To learn more about our Privacy Policy, please visit Privacy Policy visit the page.

Jilibee reserves the right to suspend or permanently close an account in the following circumstances:

• If any provision of these Terms is violated.
• If the information provided is found to be false or misleading.
• If evidence of fraud, deception, or suspicious activity is found.
• Upon instruction from a regulatory authority.

You may request to close your account at any time. Any eligible balance will be returned after closure, though bonus-related terms and conditions will still apply.

Jilibee is committed to delivering the highest quality of service. However, Jilibee is not liable in the following circumstances:

• If a game is interrupted due to loss of internet connection.
• If the service is unavailable due to a natural disaster or unforeseen circumstances.
• If issues arise due to faults in third-party software or payment gateways.
• If the account is damaged due to the user's own negligence.

In all cases, Jilibee's maximum liability is limited to the original amount of the transaction in question.

Jilibee may update these terms and conditions at any time. For significant changes, users will be notified in advance via email or an on-site notice.

For any questions or complaints regarding these terms, please contact us:

Where both a Bengali and English version of these Terms exist, the Bengali version shall prevail in the event of any dispute.